WE WILL SERVE our customers with integrity, competence, and
objectivity.
WE WILL DELIVER to our customers all that we promised
through value added services.
WE WILL PERFORM our work to meet technical codes or better.
WE WILL EXPLORE each customer situation in sufficient detail
and gather sufficient facts to gain an understanding of the
problem, the scope of assistance needed, and the possible
benefits our service and technical recommendations may
provide our customers.
WE WILL RESPECT each customer's home and property and leave
them as clean as we found them.
215-927-1100 Immediate Electric Service
We regard our employees satisfaction as important as
customer service and company profitability. We subscribe to
the premise of win, win. win.
WE WILL ASSIGN technical and support personnel to each job
in accord with their experience, knowledge, and expertise.
WE WILL train all of our employees on an on-going basis to
improve and uphold high performance standards
We will not use Sub Contractors all of our work will be
completed by The Electricians Inc. & Discount Employees in Marked Trucks
with Company Logo/Uniform .
|
Professional Responsibility |
WE At Philadelphia Electric Inc. & The Electricians Inc. WILL PERFORM jobs for
which we are qualified by our experience and technical
competence.
WE WILL MAKE Quality Service the trademark of the jobs we
perform.
If needed we will take care of callbacks with a minimum of
inconvenience to our customers.
WE WILL STAND behind our work as we have since the inception
of our Company.
WE WILL NOT provide services to a customer under terms or
conditions that might damage or compromise
the integrity of our trade and profession.
WE WILL MAINTAIN a professional attitude and behavior toward
those we serve, our
own employees, our suppliers, and the public at large.
WE WILL AGREE with our customers independently and in
advance on the basis for our fees. Our fees will be
commensurate with the quality of the services we deliver and
the responsibility we accept.
WE WILL MAKE it our moral imperative to maintain a
profitable business as part of our responsibility to our
employees and our families.
WE WILL BE MINDFUL of the honest value received by the
customer and our right to an ethical profit.
WE WILL BE good corporate citizens.
WE WILL PROTECT the health and safety of our communities by
sharing knowledge of new environmental developments and
technological advancements with the communities we serve.
WE WILL REPORT violations of this Code of Ethics.
We will participate in renewal & reinvestment in the
Communities we service and hire LOCAL ELECTRICIANS
|
|
|
Our Customer
Satisfaction Statement |
"We will provide the best service available, the
first time and every time no matter what!"
|
|
"Thank you for such a great Job! We really
appreciate your Prompt and Courteousness Service ."
The Johnsons
|
|
Code of Ethics |
|
|
|